FAQ

1. Why preserved roses don’t have a rose scent?

None of preserved roses have a rose scent. The rose scent has been removed during the preserved process.

2. Can I take my preserved roses out of the box?

No. For optimal appearance of the roses, customers can’t take the roses out of the box. Removing the roses will damage them and ruin the arrangement.

3. Can I touch the rose?

DO avoid directly touching your rose for any reason. The rose petals are fragile and can be damaged easily if you touch them.

4. Do you accept returns?

Unfortunately, our arrangements from Sonnet 54 are not eligible for returns. Please, also note, your order cannot be canceled or modified in any way once the order has been placed.